Heavy Duty Truck Training Instructor

March 25, 2021

Position reports to Kenworth Truck Division


  • Create and maintain technical service training materials and training aids in electronic and other formats
  • Present assigned classroom sessions to dealership and customer service technicians in both classroom and virtual settings
  • Coordinate with Field Service, Dealers, and Kenworth management to identify training needs for new and existing products
  • Coordinate involvement of other departments (Engineering, Manufacturing, Marketing, etc.) to design classroom support materials and training aids
  • Prepare cost estimates for the production of classroom support materials and training aids
  • Explore and evaluate alternative media for classroom and virtual training venues

Key skills to ensure success in the role:

Experience in production and delivery of industrial training materials / Experience in dealership service or service management in commercial truck industry / Knowledge of heavy duty truck products and manufacturing process / Ability to manage large, complex projects / French & English Strong communication skills including the delivery of formal classroom presentations / Strong computer skills (MS Office) / Excellent interpersonal skills / Available to travel 60% of time

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